More than 90% of farms are family owned and people have multiple roles. Tension between these roles, particularly those related to work and family, can lead to stress, poor descisions and lost potential in the people and business.

This module focuses on the people who are important to your business, whether they are family members, owners or employees, advisers or contractors. It offers practical ways to boost capacity, capability and confidence (in oneself and in others) through more effective communication, long-term planning and, ultimately, business performance.

'Best practice' can be hard to define where people issues are concerned, but this module can assist farm families and farm businesses who want to:

• Be clearer about 'who is responsible for what';
• Build more effective communication in the workplace;
• Increase knowledge and skills within the business; and
• Strike a better balance between work and leisure.
  

This module repeatedly emphasises the need for scheduled 'business meetings'. These are times set aside as part of the working day to deal with issues and assist the smooth operation of the business. This important discipline is called 'working on the business' and is often as important as the day-to-day activities known as 'working in the business'.